Our refund policy
Our products are digital downloads delivered instantly, so we don't offer returns or exchanges. But we want every guide to be genuinely useful to you.
Didn't find it helpful? Reach out.
If you read your guide and don't find the information helpful, contact us within 14 days of purchase. Tell us a little about what you were hoping to find, and we'll issue a refund to your original payment method.
We'll also refund or replace your order if:
- You were charged but never received your download, and we can't resolve it
- Your file is corrupted or won't open, and we can't fix it by resending
- You were accidentally charged twice for the same order
How to request a refund
Email thesupportguide@gmail.com or use our contact form within 14 days of purchase. Include your order number, the email used at checkout and the product name. We reply within 1–2 business days, and approved refunds are processed within 3–5 business days.
Bundles are refunded as a whole. We may decline requests made after 14 days or in cases of clear abuse, such as repeated purchase-and-refund.
Digital delivery — nothing ships
All Daily Blueprint products are digital PDF downloads. There are no shipping fees and nothing is mailed to you. Right after checkout you'll see a download button on your order confirmation page, plus an email with your download link.
Didn't receive your email within 10 minutes? Check your spam or promotions folder, then contact us with your order number and we'll resend your files.